Shipping & Returns

Shipping

For any questions please contact us by emailing SommSelect or by calling 707-368-5368.

Shipping Carrier


All packages are shipped using UPS and select carriers (depending on your region) and our shipping prices include packaging materials. You will be notified by email when your wines have been handed off to the carrier. On the eastern half of the US, this will take place at our shipping partner's gateway in your region.


Adult Signature Required


It is highly recommended that you ship to a business or office, where someone can sign when the carrier attempts delivery.


UPS My Choice


We recommend utilizing this feature if UPS is your local carrier. This gives you the power to customize your home deliveries. For your iPhone or Android mobile device, please download the UPS My Choice App.


Shipping Options:


Climate-Controlled Ground 


Your wines are packed and shipped each Friday in a climate-controlled truck headed to the local shipping gateway in your region. Once it arrives the following week, your wine is handed off to your local carrier for it’s final transit via standard ground to your delivery address; this is when you will receive an email with your tracking information. Keep in mind, all of our shipping tags for a given week’s truck are printed early Wednesday morning to allow time to process and pack each order for the pick-up on Friday morning. As a result, any order made after Tuesday will not be shipped until the following week’s truck.


Climate-Controlled Ground with Ice Pack 


This is the safest option in the warmer months. It’s the same as Climate-Controlled Ground except an ice-pack will be inserted at the gateway before being handed off to your local carrier.


Ground 


Ground Shipping from our warehouse in Sonoma, CA. This is not advisable during summer shipping conditions.


Ground with Ice Pack


Ground Shipping from our warehouse in Sonoma, CA with an Ice Pack.


Build a Case


You can choose the "Build a Case" option at checkout. With this option, your orders will be consolidated into your own personal case here in our warehouse. We will automatically ship your wine once your case has reached 12 bottles or 60 days has passed since your first order, whichever comes first. Once either of these takes place, please allow up to 10 business days for your case to be processed and packed for shipment. You'll receive an email confirmation once your case has been processed and is ready to be shipped.


Summer Hold 


We will hold your packages in our climate-controlled warehouse in Sonoma, CA over the summer. Your packages will automatically ship when temperatures have cooled in your region. Typically, weather will permit us to safely ship your wine beginning in October/November.


Local Pickup


If you live in the San Francisco Bay Area and you’d like to come by to pick up your wine here in Sonoma. We are available Monday through Friday from 10am to 4pm. To ensure your orders are available before you arrive, please email info@sommselect.com to schedule your pickup at least 2 business days in advance.


State Compliance Laws


Due to ever changing direct-shipping laws and regulations, the list of states that we ship to may change at any time. 


Returns